Frequently Asked Questions
Still Have Questions?
You’re in the right place! We’re here to help. Feel free to contact us or see below for common questions regarding subscriptions, purchases, as well as Roast promotions and communications!
Subscriptions
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Roast is published bi-monthly. A one-year subscription includes six issues, and a two-year subscription includes 12 issues.
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Subscribe online and select a one-year or two-year subscription. Then select the delivery region: U.S., Canada, Worldwide, Digital Only.
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A one-year subscription includes six issues, and a two-year subscription includes 12 issues. Shipping is included in the price of your subscription. Print subscribers also get free access to the digital version of the magazine. An email with the login details for each issue will be sent for the digital version of the magazine.
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Subscriptions begin with the next issue published. With the bi-monthly publishing schedule it may take 8-10 weeks before you receive the first issue. For international shipping, it may take a little longer depending on local post and custom procedures.
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Subscribe online and select a one-year or two-year subscription. Then select the “Digital Only” delivery region.
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Subscriptions begin with the next issue published. An email with the login details for each issue will be sent for the digital version of the magazine.
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Yes, your subscription will automatically renew. Don’t worry, we’ll send a reminder about renewing and you can skip or cancel prior to renewal if you choose. Subscribe online for one- or two-year subscriptions.
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Please contact us using this form with the name and email address on the subscription in addition to the new mailing address. Unfortunately, we’re not able to reroute any issues that have already been shipped.
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No, we do not offer shipment tracking on subscriptions.
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Contact us for assistance.
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Yes! You can subscribe online and include the recipient’s name as the “Ship to” address. If you have a special request please contact us for assistance.
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Roast is available by subscription only, it is not available on newsstands.
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Yes, you can buy past issues of the magazine in our online store under Past Issues.
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We don’t re-print any sold out issues. Our past issues are available in a print or digital format going back to 2020. Please inquire about issues prior to 2020, or purchase our USB bundle of all issues in a digital format.
Shop: Books & Other Merchandise
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We accept American Express, Discover, Visa, Mastercard, Maestro, Cirrus, GooglePay, MetaPay, and ShopPay.
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Yes, we ship orders worldwide. There are some regions outside of the U.S. that have shipping restrictions. The United States Postal Service has temporarily suspended international mail acceptance for certain destinations due to service disruptions. See a current list of affected countries.
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Shipping within the U.S. normally takes three to seven business days with USPS Priority Mail. International shipping orders can take two to four weeks with USPS, UPS or DHL (depending on the cost and your location). A tracking number will be sent when the order has been processed. Orders of a single back issue do not include shipment tracking.
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Deliveries outside of the U.S. may be subject to import duties and taxes that are levied once the package reaches the destination country. Any additional taxes are the responsibility of the buyer, as Roast has no control over these. Please contact your local customs office for details on import duties.
Other
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Sign up for our mailing list to get updates on Roast promotions or special events.
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Sign up here for the free twice-weekly Daily Coffee News e-newsletter.
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Visit our advertising page to learn more or request a media kit with details on our circulation, editorial calendar and advertising rates.
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We’re always interested to hear from our readers and especially about news in the coffee industry. Please send questions, comments or story ideas to our editorial team to review using this form.
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