
FROM THE EDITOR
Shanna Germain
REMEMBER THE SCENE in the mockumentary, Best in Show, where Parker Posey’s
character Meg Swan explains how she and her husband first met? She says, “We
met at Starbucks. Not at the same Starbucks, but we saw each other at
different Starbucks across the street from each other.”
It was a joke back in 2000 when that movie was made. Starbucks
stores weren’t lined up across the street from each other then—at
least not very often. But as so often happens, life imitates art, and
it wasn’t long before many streets did have two or more Starbucks
facing each other. The growth of the company seemed to be eternal, lightning-speed
and unstoppable.
And then in July of this year, Starbucks announced it was pulling
back, closing 600 U.S. stores—about five percent of its locations—throughout
the summer. The hope, according to the company, is that this will help
boost the bottom line and stock prices, while continuing to allow international
growth. It expects to open fewer than 350 new U.S. stores during the
next fiscal year.
At the announcement, many in the specialty coffee industry cheered,
believing this to be the equivalent of David and Goliath, the big being
taken down by the small. Others were concerned—what did this mean
for the industry as a whole? Was it crashing and burning, or just changing?
Ric Rhinehart, SCAA executive director, has this take on the
news. “The publicity surrounding the Starbucks closures is not
good for them or for the industry generally, not because the store closures
are a harbinger of bad things to come for the industry, but because they
allow an opportunity for the pundits to scoff at the concept of specialty
coffee and its place in the consumer psyche,” he says.
And perhaps that possible change in perception, out of anything
else is the thing we should be worried about most. In our eternal struggle
to ask consumers to acknowledge—and pay for—the true value
of specialty coffee, there is the potential for these closings to be
seen as more than they are, by both consumers and roasters alike. As
we move forward, the onus will be on specialty roasters to defend the
value of the coffee and to educate consumers.
“Consumers who do not really care how things taste (the McDonalds,
Taco Bell, Two Buck Chuck customer) will take this opportunity to note
that one would be crazy to pay for ‘expensive’ coffee, and
they will look at how the Starbucks closures prove that,” says
Rhinehart. “The best roasters will be ready, willing and able to
easily demonstrate that their coffee tastes better, provides a better
livelihood for all in the chain, and most importantly, is worth a few
more cents per cup. The danger for the industry is not that people will
stop drinking coffee, but that people will stop appreciating the value
of good coffee.”
There may not be a Starbucks on every corner anymore, but that
doesn’t mean that specialty coffee has to change in the eyes of
the consumer. We just have to continue to remind them of why great coffee
is worth every penny. Even if they don’t meet their future partner
in the coffee shop across the street.
Keep the flame burning,
Shanna

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